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About Cass Madison

Former Deputy Commissioner of Department of Vermont Health Access

Capacity Building and Medicaid

Cassandra Madison is a devoted public servant with twenty years of experience helping build the government's capacity to deliver technology effectively and serve its constituents with integrity and empathy. Throughout her career, Cass has played a key role in transforming ambitious ideas into practical solutions that improve service delivery, enhance the lives of those they serve, and strengthen the public sector's capacity for effective implementation. Currently, Cass serves as the Launch COO for the Center for Public Sector AI, where she leads initiatives to provide Human Services leaders with the knowledge, tools, and resources they need to responsibly explore AI and other emerging technologies.

Cass previously served as Vice President of Partnerships at the Tech Talent Project, where she worked to strengthen the government's ability to recruit, retain, and empower a modern technical workforce. She was also the Deputy Commissioner of the Department of Vermont Health Access (DVHA), leading the turnaround of the state’s Health Insurance Exchange and its Integrated Eligibility Program.

She earned her BA in Political Science and Women's Studies from Penn State University, with a minor in Information Sciences and Technology. She has also served as a Non-Resident Fellow at New America's New Practice Lab, and her transformative work in Vermont was highlighted in "Power to the Public."

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Global True North, a Public Benefit Corporation, is a boutique human services management consulting firm that is dedicated to real change.